Privacy Policy - MPA City Linen Care

At MPA City Linen Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our services.

Information We Collect:

1. Personal Information: When you place an order or register for an account with MPA City Linen Care, we may collect personal information such as your name, contact information (phone number, email address), billing information, and delivery address.
2. Order Details: We collect information related to your orders, including items requested, special instructions, delivery preferences, and payment details.
3. Communication: We may collect information from your communications with us, including emails, phone calls, or messages through our website or app.
4. Usage Data: We may collect usage data such as your IP address, browser type, device information, and website interactions for analytics and improving our services.

How We Use Your Information:

1. Order Processing: We use your information to process orders, arrange delivery/pickup, and provide customer support related to our services.
2. Communication: We may use your information to communicate with you about your orders, promotions, updates, and important service notifications.
3. Improvement: We use data analytics to improve our services, website functionality, and customer experience based on user behavior and feedback.
4. Marketing: With your consent, we may send you promotional emails, newsletters, or offers about our products and services. You can opt-out of marketing communications at any time.

Data Security:

1. We take measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
2. Your payment information is encrypted and processed securely using industry-standard protocols.
3. We limit access to your personal information to authorized personnel only, who are required to keep the information confidential.

Data Sharing:

1. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
2. We may share your information with trusted third-party service providers who assist us in delivering our services, such as delivery partners or payment processors. These providers are contractually obligated to use your information only for the purposes of providing services to MPA City Linen Care and are bound by confidentiality agreements.

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at support@citylinencare.com.

Thank you for trusting MPA City Linen Care with your information. We are dedicated to safeguarding your privacy and providing you with excellent service.